Terms of Service

Terms of Service

Effective Date: September 7, 2025
Company: EmeraldSaaS, an Emerald Services Company
Website: https://emeraldsaas.com
Contact
Email: [email protected]
Location: Redlands, California, USA


1. Agreement to Terms

By accessing or using the EmeraldSaaS website, platform, or services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not access or use the Services.


2. Services Provided

EmeraldSaaS provides a software-as-a-service (SaaS) platform and related solutions designed to support business automation, marketing, and communication. We may update, modify, or discontinue features at our discretion.


3. Eligibility

You must be at least 18 years of age and able to enter into legally binding agreements to use our Services. By using the Services, you represent and warrant that you meet these requirements.


4. Account Registration

To access certain features, you must create an account. You agree to:

Provide accurate and complete information.

Maintain the confidentiality of your login credentials.

Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts for violations of these Terms.


5. Fees & Payment

Subscription Fees: Certain Services require payment of subscription or usage fees. Prices are subject to change with notice.

Billing: By providing a payment method, you authorize us (and our third-party processors) to charge applicable fees and taxes.

No Refunds: Except as required by law, fees paid are non-refundable.


6. Acceptable Use

You agree not to:

Use the Services for unlawful, fraudulent, or harmful purposes.

Copy, modify, distribute, or reverse-engineer our Services.

Upload or transmit viruses, malware, or harmful code.

Infringe on the rights of others, including intellectual property rights.


7. Intellectual Property

All content, software, trademarks, and materials on the Services are owned by EmeraldSaaS or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes.


8. Third-Party Services

Our Services may integrate with or link to third-party products or services. We are not responsible for such third parties’ practices, terms, or content.


9. Termination

We may suspend or terminate your access to the Services if you:

Violate these Terms,

Fail to pay fees due, or

Engage in conduct harmful to us or other users.

Upon termination, your right to use the Services immediately ceases.


10. Disclaimers

Services are provided “as is” and “as available” without warranties of any kind.

We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.


11. Limitation of Liability

To the maximum extent permitted by law:

EmeraldSaaS shall not be liable for indirect, incidental, consequential, or punitive damages.

Our total liability for any claim arising out of these Terms or your use of the Services shall not exceed the amount you paid us in the 12 months preceding the claim.


12. Indemnification

You agree to indemnify and hold harmless EmeraldSaaS, its affiliates, employees, and partners from claims, damages, or expenses arising from your use of the Services or violation of these Terms.


13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, USA. Any disputes shall be resolved in the courts located in San Bernardino County, California.


14. Changes to Terms

We may update these Terms at any time. The updated Terms will be effective upon posting to our website. Continued use of the Services after changes constitutes acceptance.


15. Contact Us

If you have any questions about these Terms, please contact us at:

EmeraldSaaS
Redlands, California, USA
Email: [email protected]
Website: https://emeraldsaas.com